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SHIPPING POLICY

At Rizz Rice, we strive to provide fast and reliable shipping services to ensure that your rice pudding delights reach you in a timely manner. Our shipping policy is designed to offer convenience and satisfaction to our valued customers.

  1. Next Day Delivery: We understand the excitement of receiving your order promptly. For orders placed before 13:00 (1:00 PM) Monday through Thursday, we offer next day delivery. This means that your package will be dispatched quickly, and you can expect to receive it on the following business day. Please note that this service is subject to availability and delivery restrictions based on your location.

  2. Minimum Online Order: To provide efficient service and ensure the best value for our customers, we have set a minimum online order requirement of £15. This allows us to maintain the quality of our packaging, minimize waste, and offer competitive pricing.

  3. Shipping Rates: Our shipping rates are calculated based on the weight of your order, your location, and the shipping method chosen. The applicable shipping charges will be clearly displayed during the checkout process, allowing you to review the total cost before finalizing your purchase.

  4. Delivery Partners: We work with trusted delivery partners who have a proven track record of handling packages with care and delivering them promptly. While we make every effort to ensure timely delivery, please note that unforeseen circumstances or external factors may occasionally cause delays. We appreciate your understanding in such situations.

  5. Order Tracking: For your convenience, we provide order tracking services. Once your order has been dispatched, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the progress of your package and get real-time updates on its delivery status.

  6. Shipping Restrictions: Please be aware that certain areas may have specific shipping restrictions or additional charges due to logistical constraints or regional regulations. If you have any concerns or questions regarding the shipping of your order, our customer support team is ready to assist you.

We are committed to ensuring that your Rizz Rice products are delivered to you in a timely manner, allowing you to enjoy our delicious rice pudding as soon as possible. If you have any further inquiries about our shipping policy or need assistance with your order, please don't hesitate to contact us at hello@rizzrice.co.uk.

Note: The availability of next day delivery and specific shipping policies may vary depending on your location and the specific conditions at the time of your order.

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