PRIVACY POLICY

Privacy’s important – as we found out when we sent a love note to the wrong email… So here’s a very long legal doc all about it.

The main thing to know is that we only want your data if you want us to have it. We’re not collecting info just to be nosy, and we’re definitely not selling it to strangers. If you ever want us to delete any details, we’ll do it. No drama.

If you’ve got questions, thoughts or just fancy a chat about this privacy policy or how we handle your personal info, drop us a line at jayson@rizzrice.co.uk, or write to us at Rizz Events Ltd, 58 Roupell Street, London, SE1 8TB.

Let’s get into it. This privacy policy lays out what we collect information, how we use it, and how we keep it safe. Throughout, “Rizz Rice”, “we”, “us” and “our” all refer to the team at Rizz HQ.

Log Files

Rizz Rice follows standard internet practices. Our site keeps log files – things like IP addresses, browser type, ISP, date/time stamps, pages visited, etc. These are not linked to anything personally identifiable. It helps us see what’s working (or not), and make the website better for you.

What personal info we collect

We only collect the info you give us willingly – like:

Email addresses, if you sign up for our newsletter.
Marketing preferences, so we know how you want to hear from us (if at all).
Contact and delivery info, like your name, address and phone number, when you place an order.
Payment details, used securely for purchases (but we don’t store your card data ourselves).
Order and browsing history, to help us recommend good stuff.

Want us to delete your info? No problem – as long as there are no active orders, we’ll hit the delete button. Just email us at jayson@rizzrice.co.uk.

How we use your info

We use non-personal info to improve our website. Personal data? Only when it’s legal and makes sense (and hopefully benefits you).

We’ll use your info to:

Fulfil orders and deliveries.
Improve our service and site.
Send you marketing emails only if you’ve opted in.
Comply with legal requirements.

Why we process your data

We have lawful grounds to process your data in order to:

Register you as a customer.
Process your orders and payments.
Communicate with you about your purchases.
Run promotions or competitions (if opted in).
Send newsletters and recommendations (again, only if you’ve said it’s cool).
Keep our website working smoothly.

Marketing stuff

We’ll only send you marketing emails if you:

Opted in.
Bought something from us.
Entered a giveaway or signed up for something on our site.

And you can unsubscribe anytime – just click the link at the bottom of the email or email jayson@rizzrice.co.uk.

Sharing your info

We’ll never sell your data. We only share it with trusted third parties to help us run Rizz Rice smoothly.

These might include:

Delivery partners
Payment processors
Web developers or IT support
Legal or financial advisors
Government bodies (if legally required)

If any of our partners are outside the UK/EEA, we’ll make sure your data is protected with the right safeguards.

Your rights (because you’ve got plenty)

Under GDPR, you can:

Ask to see what data we hold on you
Ask us to fix inaccurate info
Ask us to delete your data
Ask us to stop processing your data
Object to how we use your data
Withdraw your marketing consent at any time
Ask us to transfer your data to someone else

Yep, we use cookies (the digital kind, not the edible kind). These help us understand how you use the site and make improvements. You can control cookie settings in your browser if you want to disable them.

Online policy only
This privacy policy applies to info collected via our website, not offline or anywhere else.

Talk to us

Like we said, if you ever want to delete your info or just have a question, drop us an email at jayson@rizzrice.co.uk, or write to:

Rizz Events Ltd, 58 Roupell Street, London, SE1 8TB

Consent

By using our website, you’re agreeing to this privacy policy and our terms and conditions.